Last Updated: December 2023

1. Introduction

Welcome to Myer Clothing Shop! We’re delighted to have you explore our premium Australian fashion collection. These Terms and Conditions govern your use of our website (discountapparelus.com) and your purchases from us. By accessing our site and making purchases, you agree to these terms. We’ve written this document to be clear and transparent about our relationship with you, our valued customer.

2. Our Products and Services

2.1 Product Range

Myer Clothing Shop specializes in premium Australian fashion, including:

  • Activewear (tops, bottoms, shoes)
  • Accessories & Watches
  • Bags, Backpacks & Wallets
  • Belts & Belt Bags
  • Footwear (Boots, Boat Shoes, Business & Dress Shoes)
  • Intimate Apparel (Bras, Briefs)

2.2 Product Descriptions

We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to screen settings. If you have questions about any item, please contact our style advisors before purchasing.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase our products. We’ll confirm receipt of your order via email. Order processing takes 1-2 business days before dispatch.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing and Currency

All prices are in Australian Dollars (AUD). While we strive for accuracy, pricing errors may occasionally occur. If we discover an error in pricing, we’ll contact you before processing your order.

4. Shipping and Delivery

4.1 Delivery Areas

We deliver worldwide, excluding Asia and select remote areas. If you’re unsure whether we deliver to your location, please contact us before ordering.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 AUD via DHL or FedEx, delivered within 10-15 business days after dispatch
  • Free Shipping: Available on orders over $50 AUD via EMS, delivered within 15-25 business days after dispatch

Delivery times are estimates and may vary based on your location and customs processing. You’ll receive tracking information once your order is dispatched.

5. Returns and Exchanges

5.1 Return Policy

We want you to love your Australian fashion pieces! You may return most items within 15 days of delivery, provided they are:

  • Unworn and unwashed
  • In original packaging with all tags attached
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

Due to hygiene reasons, the following items cannot be returned:

  • Bras
  • Briefs

Exceptions apply for defective items – please contact us immediately if you receive defective intimate apparel.

5.3 Return Process

  1. Submit a Return Request Form via email to [email protected] within 15 days of delivery
  2. Wait for our authorization (within 24-48 hours)
  3. Package items securely with original tags and include your Return Authorization email
  4. Ship to: Myer Clothing Shop Returns, 44 Isaac Road, BUTLERS GORGE, AU 7140 Australia

5.4 Refunds and Exchanges

Refunds are processed to your original payment method within 5-7 business days of receiving your return. Shipping costs are non-refundable unless the return is due to our error.

Exchanges for different sizes or colors are subject to availability and take 7-10 business days to process.

6. User Responsibilities

6.1 Account Security

If you create an account with us, you’re responsible for maintaining the confidentiality of your login details and for all activities under your account.

6.2 Accurate Information

You agree to provide accurate and complete information when placing orders and to update it as necessary.

6.3 Prohibited Uses

You may not use our website for any unlawful purpose or to solicit others to perform illegal acts.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by Australian and international copyright laws. You may not use our content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Myer Clothing Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

10. Changes to Terms

We may update these Terms and Conditions from time to time. The “Last Updated” date at the top of this page will indicate when changes were made. Continued use of our website after changes constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact our Australian customer service team:

Email: [email protected]

Response Time: Within 24 hours during business days

Business Hours: Monday-Friday, 9:00 AM – 5:00 PM AEST

Address: 44 Isaac Road, BUTLERS GORGE, AU 7140 Australia

Friendly Reminder: We’re here to help you find the perfect Australian fashion pieces for your style. If you’re unsure about sizing or have any questions before purchasing, don’t hesitate to reach out to our style advisors for personalized recommendations.